Conference Schedule

Date/Day Start End Event Room Sponsor Presenter
April 8th – 9th Saturday Sunday 8:30 AM 5:30 PM General Communications
Technician Level 1 Certification – It’s more than push to talk
Yacht Texas APCO Notes: Pre-Registration
Required through
April 9th Sunday 8:30 AM 5:00 PM Team Work! How to Lead and
How to Follow
Galleon I Texas APCO Dr. Gene Smtih
8:30 AM 5:00 PM Recruit, Hire, Retain & Promote fo Success! Galleon II Texas NENA Brian Tegtmeyer
12:00 PM 5:00 PM Registration East Foyer
10:00 AM 3:00 PM Texas 911 Trainers & Public Educators Meeting Galleon III
1:00 PM 4:00 PM International Border Meeting Windward Boardroom
2:00 PM 5:00 PM ENP Study Group Clipper Sharon Nichol-Jost
4:00 PM 5:00 PM First Time Conference Attendees Ice Cream Social San Luis Resort Pool
5:00 PM 6:30 PM Welcome Reception San Luis Resort Pool
April 10th Monday 7:00 AM 5:00 PM Registration East Foyer
7:00 AM 8:30 AM Breakfast Convention Center Second
8:30 AM 10:00 AM Opening Session  Ballroom A & B West
10:00 AM 3:00 PM IP Hall Opening – Dedicated Hours 10am – 1pm IP Hall
12:00 PM 1:00 PM Lunch  IP Hall Commercial Electronics
1:00 PM 1:50 PM Train the Trainer: Steps to Becoming an Effective CTO Galleon I Ryan Chambers
1:00 PM 1:50 PM APCO, the FCC & You Galleon II Judy Stone 
1:00 PM 1:50 PM How To Create A "World Class" Organization Galleon III Dr. Gene Smith
  1:00 PM 1:50 PM Leveraging Poison Control in a PSAP Yacht Eugenio Alvarez
1:00 PM 1:50 PM FirstNet & NG911: Future of Public Safety
Schooner Bill Hinkle
1:00 PM 1:50 PM Are You Asking the Right Question? Harbor  Stephanie Galvan
Sponsor Presentation 1:00 PM 1:50 PM Connecting Communities and Public Safety Clipper Rave Mobile Safety
1:00 PM 4:00 PM PSAP Tour- National Weather Service Meet in East Foyer
2:00 PM 2:50 PM Everyday SuperHeroes Galleon I Adam Timm
2:00 PM 2:50 PM Text to 911 – Five Years Later Galleon II Sherri Griffith-Powell
2:00 PM 2:50 PM PSAP Analytics – Navigating the Numbers Galleon III Lisa Dodson
2:00 PM 2:50 PM Helping Invisible Victims of Mass Tragedies Yacht Manya Chylinski
2:00 PM 2:50 PM NG911 Operational Interfaces – Beyond the Standards Harbor  Von Beals
2:50 PM 3:00 PM Afternoon Break Session Rooms Hallway
3:00 PM 3:50 PM Cyber Crimes & Internet Trouble Galleon I Frank Muniz
3:00 PM 3:50 PM The New NG911 GIS Data Model Galleon II Marc Berryman
3:00 PM 3:50 PM NextGen Multimedia Recording, Incident Reconstruction… Galleon III Cassel McWaters
3:00 PM 3:50 PM When Autism has an Emergency Yacht Regina Cochran & Stacey
3:00 PM 3:50 PM Improving Employee Relations: Boosting Morale Harbor  Claudia Flores
3:00 PM 4:00 PM Industry Partner Meeting IP Hall
4:00 PM 5:00 PM Texas NENA Business Meeting Yacht
6:00 PM 10:00 PM IP Partner Networking Event S.S. Colonel Moody Gardens
April 11th Tuesday 8:00 AM 5:00 PM Registration East Foyer
8:30 AM 9:30 AM Breakfast IP HAll GeoComm
9:00 AM 12:00 PM IP Hall – Dedicated Hours  IP Hall
11:30 AM 12:00 PM IP Prize Drawings IP Hall
11:30 AM 12:45 PM Lunch on your own Galveston Area
1:00 PM 1:50 PM Powered by Experience: Career Longevity Galleon I Adam Timm
1:00 PM 1:50 PM Dallas Fire Rescue: GIS in Emergency Response Galleon II Ron Vaugh Sr.
1:00 PM 1:50 PM Using Learning Styles to Enhance Supervision and
Galleon III John Knue
  1:00 PM 1:50 PM Mexico NENA Yacht
1:00 PM 1:50 PM Cyber 911: Securing Your PSAP in a Connected World Harbor  Lisa Dodson & Dr. Larry
Sponsor Presentation 1:00 PM 1:50 PM Choosing Technology for the Future: What’s right for you? Clipper Commercial Electronics
1:00 PM 4:00 PM PSAP Tour- Port Authority of Galveston Meet in East Foyer
2:00 PM 2:50 PM The Spirit to Serve Galleon I Erin Powell
2:00 PM 2:50 PM There’s Always Something New! – Evolving Standards… Galleon II Paul McLaren
2:00 PM 2:50 PM Why can’t 9-1-1 find me if Uber
Galleon III Tracy Eldridge
2:00 PM 2:50 PM Benefits of APCO and NENA Membership Yacht Monica Corbin-Simon and
Jason Smith
2:00 PM 2:50 PM Smartphone Apps and 9-1-1 Harbor  Sherri Griffith-Powell
Sponsor Presentation 2:00 PM 2:50 PM Common GIS Problems (and solutions) when Preparing for
Clipper 911 Datamaster
2:50 PM 3:00 PM Afternoon Break Session Rooms Hallway
3:00 PM 3:50 PM Christmas Tornado: When Nature Doesn’t…. Galleon I Beth English
3:00 PM 3:50 PM Staying out of Trouble with the FCC Galleon II Judy Stone
3:00 PM 3:50 PM Rise of the Millenial, Generational Learning… Galleon III James Gresham
3:00 PM 3:50 PM The National Center for
Missing & Exploited Children: A Powerful Resource
Yacht Victoria Walker
3:00 PM 3:50 PM Independent Verification
& Validation – Where is your emergency?
Harbor  Sam Bard
4:00 PM 5:00 PM Texas APCO Business Meeting Yacht
7:00 PM 11:00 PM Tuesday Night Event Ballroom A & B
April 12th Wednesday 10:00 AM 11:30 AM Registration East Foyer
8:00 AM 8:50 AM Bringing Address Location Indoors Harbor  Paul McLaren
8:00 AM 8:50 AM Case Study in Managing Data to Enable NG911 Galleon II Jim Shepard & Mark
8:00 AM 8:50 AM Galleon III
  8:00 AM 8:50 AM Domestic Minor Sex
Trafficking and its Intersection with the Child Welfare System
Yacht Victoria Walker
9:00 AM 10:00 AM Texas NENA Past Presidents Alumni Meeting Yacht
9:00 AM 9:50 AM NG911 GIS Data Management –
What does this mean for Telecommunicators and First Responders?
Galleon I Jessica Beierman and Monica
9:00 AM 9:50 AM NG911 GIS Data Needs for 2017 & National Standards Galleon II Richard Kelly
9:00 AM 9:50 AM The New Public Safety Communications Platform Galleon III David Jones
9:00 AM 9:50 AM Pushing the Lawnmower Harbor  Jeremy Hill
  9:00 AM 9:50 AM Sexting, Inappropriate
Content, TMI: Risky Behaviors Youth Are Engaging in Online and How to Prevent
Yacht Victoria Walker
10:00 AM 10:50 AM Generational Training Galleon I Pam Frisk
10:00 AM 10:50 AM Secure Delivery of PSAP Services over IP Networks Galleon II David Wood
10:00 AM 10:50 AM Food for Thought: Building Trust in Your PSAP Galleon III Kelle Hall
10:00 AM 10:50 AM Current Updates to Classes of Service Yacht  Richard Muscat and Sharon
11:30 AM 2:00 PM Awards Luncheon Ballroom A & B AT&T