To help provide a quality and productive show, each participating exhibitor is required to read and adhere
to these rules and regulations. It is the desire of the Texas Public Safety Conference staff to provide as
much training, networking, and dedicated Industry Partner Exhibit Hall time to all attendees. Therefore, your
cooperation is greatly appreciated.
The Texas Public Safety Conference staff has the right to interpret and enforce these rules as well as
amend the rules and regulations or make additions hereto. All such amendments and additions shall be
made known promptly to each exhibitor.
All matters not covered by these regulations are subject to the decision of show management. All decisions
so made shall be binding on all parties. Exhibitors, and/or their representatives, failing to comply with these
official rules and regulations may incur penalties including but not limited to, removal from the show floor or
suspension from attending future Texas APCO or Texas NENA events.
The Texas Public Safety Conference staff shall have the authority to interpret and enforce these rules. All
matters not covered by these regulations are subject to the decision of the Texas Public Safety Conference
staff. All decisions so made shall be binding on all parties. The exhibiting company or its representative(s)
who fail to observe these conditions will be directly responsible for all risks and expenses involved.
Assignment of Exhibit Space
The Texas Public Safety Conference staff will assign exhibit space in the Industry Partner Hall according
to the submitted Exhibit Space Preference upon vendor registration. Exhibit space will be sold as 10’ x 10’,
10’ X 20’, or 20’ x 20’ spaces. A 20 x 20 space is considered an “Island booth”1. Industry Partners may
select up to five (5) booth choices. Once full payment has been received, booth assignments will be made
and Industry Partners will be notified of their assignment.
Assignments are made on a first come, first PAID basis. If upon registration, the company did not choose
an exhibit space number then the Texas Public Safety Conference Staff will assign the space of their
choosing to the exhibitor. Texas Public Safety Conference Staff will make every attempt to adhere to the
Exhibit Space Preference choices but reserves the right to relocate an exhibitor for the betterment of the
associations or the show. All vendor/exhibitor registrations will be made online by March 17, 2018. Any
requests for space after March 17, 2018 will be considered if space is available.
Registration / Payment & Cancellation Policy
Payment may be made by check or credit card. Make payment to TX APCO-TX NENA Joint Conference
upon registration of booth. Requests for registration refunds will be honored until March 17, 2018, minus a
processing fee of 3% or $50, whichever is higher. Refund requests received before this date will be
reviewed on a case-by-case basis. All cancellations or refunds must be received in writing to Treasurer,
Maria Lemonds at firstname.lastname@example.org by March 17, 2018.
By submitting payment for booth space, the Exhibitor agrees to abide by these Rules and Regulations and
all amendments thereto and the decisions of the Texas Public Safety Conference staff. Exhibitors agree
that failure to meet the specified timetable for payment of booth space may result in the space being
canceled or relocated as the conference staff deems best.
Change of Venue
If for any reason the Texas Public Safety Conference staff or the Galveston Island Convention Center
deems it necessary to change the location of the exhibits and an interruption of the Exhibit Space
Preference schedule is a necessity, Texas Public Safety Conference staff reserve the right to reassign all
booth spaces, as the Associations deem best.
Exhibitor Appointed Contractors
Each exhibiting company is entitled to one full registration per 10X10 booth space purchased. Each
exhibitor shall provide the Texas Public Safety Conference staff in advance, the name and title of the
person(s) in attendance in the Industry Partner Hall and responsible for the installation, operation, and
removal of the exhibit. Representative shall be authorized to enter into such service contracts as may be
necessary. Additional registrations can be purchased for $275. The appointed contractors must conform
to the Texas APCO-NENA rules and regulations.
Three (3) complimentary “exhibit hall only” passes will be available to each vendor as long as booth
payment has been received. These passes are intended for customers or prospective customers that are
not attending the event but want to visit the Exhibit Hall or meet with a vendor. These passes enable the
recipient to visit the Exhibit Hall only. They do not include access to any other offering at the Event including
food, beverages, materials, etc. “Exhibit Hall only” passes can be requested through Loren Hebert and will
be held at the registration desk.
Employee or Conference Badges
Each exhibitor will supply the show management in advance, the names of those persons who will staff
their booth on the exhibit floor. These names may be shown on the online registration form. In the event
of last minute personnel change, the exhibitor representative will be required to show a picture ID and/or
business card at time of on-site registration. All representatives must wear an official conference badge
during official show time hours and while manning their booth space.
Children Under 16 Years of Age
Children under 16 years of age are not permitted on the exhibit floor during installation and dismantle
periods. They are also not permitted to attend the exposition unless they have correct conference credential
and are accompanied by an adult.
Exposition Hours / Access to Halls
To assure maximum-security protection for open exhibits and merchandise, after-hours work and/or
entertainment will not be permitted in the exhibit spaces unless a member of the Texas Public Safety
Conference staff grants permission. The exhibiting company making the request may be liable for any
security costs incurred by Texas APCO and/or NENA in connection with any after-hours request. Except
when special permission is granted, all vendor representatives must be out of the exhibit hall within one half hour of the official closing time of the exhibits. The Texas Public Safety Conference staff shall have
the authority to interpret and enforce these rules.
Installation and Removal of Exhibits
Saturday April 7, 2:00 p.m. — 5:00 p.m. — Exhibitor Setup
Sunday, April 8, 8:00 a.m. — 3:00 p.m. — Exhibitor Setup
Sunday, April 8, 5:00 p.m. — 7:00 p.m. — Welcome Reception at San Luis Hotel and Resort, 2nd Level
Monday, April 9, 8:00 a.m. — 9:00 a.m. — Exhibitor Setup
Note: All booths must be complete and presentable for inspection by 9:00 a.m.
Monday, April 9, 10:00 a.m. — 12:00 p.m. — GRAND OPENING Dedicated Hours Open
Monday, April 9, 12:00 p.m. — 1:00 p.m. — Lunch served in Exhibit Hall
Monday, April 9, 1:00 p.m. — 3:00 p.m. — Exhibit Hall Open
- Note: There will be an IP Hall meeting at 3:00 p.m. near the lounge area, please attend.
Tuesday, April 10, 9:00 a.m. — 12:00 p.m. — Exhibit Hall Open
Tuesday, April 10, 9:00 a.m. — 12:00 p.m. — Breakdown of Exhibits
All displays must be erected and open for viewing one hour prior to the opening, for the official inspection
by the IP Hall Committee Chairs. All goods received after the opening of the exposition must be delivered
to the booth at prearranged times other than the official exhibit hours. Goods and materials used in any
display (except bona fide samples) may not be removed from the exhibit area before the Texas Public
Safety Conference staff has officially closed the exposition.
Tear down of exhibits by companies prior to the official closing of the exhibits hours is strongly discouraged.
Should travel arrangements make it where tear down is necessary, please make contact with the IP Hall
chair/co-chair to make arrangements and allow for courtesy to other booth members. It will be the
responsibility of the Exhibitor Appointed Contractor (EAC) to advise the IP Hall Committee Chairs if there
are special circumstances that warrant an exception. The deadline for removal of all materials from the
exhibit hall will be enforced. It is the sole responsibility of each exhibitor to have materials packed, identified,
and cleared for shipment at such time. Break down time is encouraged directly after the Exhibit Hall is
IP Hall Booth Inspection
All displays must be completely set up by the designated time on the opening morning, at which time an IP
Hall Chair will conduct a walk through inspection. A representative of each exhibiting firm is asked to be in
their booth until the inspection of that booth is completed. This will permit the administrator to alert the
exhibiting firm immediately of any violation that may exist. The time is listed in the Installation and Removal
of Exhibits section of this document.
Operations and Conduct
Texas Public Safety Conference staff reserves the right to regulate and/or restrict exhibitors to reasonable
noise and lighting levels and to suitable methods of operation and display material. If for any reason the
exhibitor and/or its contents are deemed objectionable to other show exhibitors or attendees or by the
Texas Public Safety Conference staff, the exhibitor may be subject to removal at the offending exhibitor’s
expense. Show management shall not be liable for refund or exhibit space fee or exhibit equipment rental
fee. This includes persons, things, conduct, or poor professional demeanor, which is the sole judgment of
show management, is detrimental to the conference and exposition. Exhibitors must display goods
manufactured or dealt in by them in their regular course of business, unless otherwise approved by the
Texas Public Safety Conference staff. No exhibitor shall assign, sublet or share the space assigned without
consent of the Texas Public Safety Conference staff.
Marketing Activities outside Exhibit Booth
All demonstrations, marketing activities, distribution of circulars, and promotional materials must be
confined to the dimensions of the boundaries of the exhibitor’s booth. Displays of any kind, including
products, advertising, promotional signs, literature, novelties, etc. will not be permitted in other exhibit
spaces or public areas such as aisles, entrance ways, lounges, registration area, corridors, meeting rooms,
or any other areas of the exhibit hall or hotel affiliated with the Texas Public Safety Conference. Off-site
demonstrations, hospitality parties, VIP seminars, invitation only meetings, and other such commercial
demonstrations planned for off the exhibit floor will not be allowed during regular conference scheduled
hours. Such events shall also not coincide with other schedule conference events or activities such as
luncheons, entertainment events, business meetings, awards banquet, etc.
Based on the agreement between The Texas Chapter of the National Emergency Number Association, The
Texas Chapter Association of Public Safety Communication Officials and The San Luis Resort Spa and
Conference Center; Food & Beverage Policies state that due to licensing requirements and quality control
issues, all food and beverage to be served on Hotel property MUST be supplied and prepared by the
Hotel. All food and beverage prices are subject to a 21% mandatory service charge and 8.25% state tax
(subject to change without notice). If you are interested in hosting food or beverages in your booth, please
contact Ray Pheris at email@example.com.
Storage of Crates and Boxes
Exhibitors will not be permitted to store packing crates and boxes in open areas of their booths during the
exhibit period. These crates, when properly marked, will be stored, and returned to the booth by the
Exposition facility or decorating company. It is the exhibitor’s responsibility to mark and identify their crates
Clean up Fees
Should the Texas Public Safety Conference be charged a cleanup fee by the facility as a result of the
exhibitors activities, a cleaning fee will be charged to the exhibitor. Because facility charges vary, show
management will establish the cleanup fee charged to the exhibitor.
Vendors or organizations not assigned space in the exposition or other designated areas will not be
permitted to engage in any activities within the exhibit area or any other areas of the exposition hall or in
hotels affiliated with the event in any way. Only the Texas Public Safety Conference staff may grant
exceptions, and then only to non-commercial enterprises or companies holding contracts for support
services with the association.
Electrical, Internet, and Other Connections
Carpeting and electrical connections will be provided by the Texas APCO and NENA Chapters. However,
any special request outside of the basic 110 volt electrical plug must be requested to the Galveston Island
Convention Center staff or decorator service chosen by the Conference Committee. A fee may be charged
for this special request. Wireless internet access will be available. If the vendor desires wireless or wired
internet service, it will be their responsibility to coordinate this service with Galveston Island Convention
Center staff or decorator service.
Compliance of Exhibiting Firm
Each exhibiting firm agrees to comply with all relevant federal, state, and local laws and ordinances
applicable to the space leased and also with such rules and regulations as deemed necessary by the Texas
Public Safety Conference staff and any rules and regulations of the exposition facility and the Texas Public
Liability and Insurance
Neither the Texas Chapter of APCO, APCO International, The Texas Chapter of NENA, National NENA,
its co-sponsoring organizations, the official contractors, nor their officers, directors, employees, members
or agents, nor the exposition facility, nor the legal entities that own, lease or operate the facility nor their
members, officers, directors or employees (the Indemnified Parties), will be responsible or liable for injury
to any person or persons or for loss of damage to any exhibitor property or any person or persons while in
transit to or from the exposition facility or while in the exposition facility, unless such damage or injury is
due to the gross negligence of an indemnified party, who shall be solely responsible for any damage or
injury to the extent that same is due to its gross negligence. All property of exhibitor must remain in his/her
custody and control in transit to, from, and within the confines of the exhibit halls, subject to the rules and
regulations of the exposition.
Exhibitor shall indemnify and hold harmless the Indemnified Parties against any and all liability whatsoever
arising from any or all damages to property or personal injury caused by exhibitor or his/her agents,
representatives, employees, and any other person. Subject to the first paragraph of this section, exhibitor
assumes complete responsibility and liability for all loss, damage, or destruction of the property of exhibitor,
its agents and all property of the exposition facility used by the exhibitor or brought into the exposition facility
on its behalf. Exhibitor also assumes full responsibility for all injury to any and all person or property that is
in any way connected with exhibitor’s property, including equipment, or cause by exhibitor, his/her agents,
representatives or employees. None of exhibitor’s obligations hereunder are limited in any way by the
coverage limits of exhibitor’s insurance or the insurance requirements contained herein.